1 Reply Latest reply on Mar 3, 2014 1:07 PM by John T Smith

    Premiere Pro CC keeps crashing in the middle of work, how do I prevent this?

    harirampaudel

      Whenever I am in middle of editing, my premeire pro always crashes. Even when I open premeire pro and leave it without using it, after a few minutes it crashes. I checked my event viewer and this is what it showed:

       

      Log Name:      Application

      Source:        Application Error

      Date:          03/03/2014 20:14:47

      Event ID:      1000

      Task Category: (100)

      Level:         Error

      Keywords:      Classic

      User:          N/A

      Description:

      Faulting application name: Adobe Premiere Pro.exe, version: 7.2.1.4, time stamp: 0x52aed7f3

      Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24

      Exception code: 0xc0000374

      Fault offset: 0x00000000000c4102

      Faulting process id: 0x5204

      Faulting application start time: 0x01cf371d105a02f7

      Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe Premiere Pro.exe

      Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

      Report Id: 76f9d9b0-a310-11e3-a96d-685d43994a98