I don't think that Adobe contacts you
Chat Now button near the bottom for Activation and Deactivation
-has a link to manage your membership which may help
Hi createdad ,
As soon as you receives your new credit card you can update the card information so that we can charge your card or you can also contact us using the below mentioned link -
Let us know if that works !
Welcome to Adobe Forum,
You have been provided credit for 15 days on March 3rd, 2014. I would request you to update the card deatils by then as the next billing date is Mar 18, 2014.
The link to update card details is http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html.
New card arrived. Card information has been updated.
1 person found this helpful
Thanks for response, CC is active & will be charged on the above mentioned date.