What application created the document?
What OS are you using?
Where did you get the document?
Do you have that typeface, and is it "live" type in the document?
This forum is actually about the Cloud, not about using individual programs
Once your program downloads and installs with no errors, you need the program forum
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll
Thanks for the reply.
Our department has used it for several years. We are all new in the dept
and do not know how it was created. A fellow teacher thought it might have
been created through adobe illustrator.
We use windows 7.
I do not know if we have the text
Well, if it's an .ai document, open it in Illustrator, and see if the type is live. If it's live and you DO have the face, then insert cursor and change the date.
If this document was originally created in your department, then you probably DO have the typeface. Or make a phone call or two.
Time for a safari. The shape of the learning curve is an "8" on its side. :+)
What is the ending suffix... .PDF or .DOC or ???
What happens when you double click the file?
thanks again for the help. I will give it a whirl.
It is a pdf, I had to save it as a jpg to post it. When I double click the
file in the directory list, it opens as a pdf.
It might be best to edit it in Acrobat, but Illustrator can also open it, although the type might be in small text bits. I bet somewhere in your dept., there is the original Illustrator file, if it was created there. If so, that (along with the typeface) would be your best option. If not, then it's possible to edit the type in Acrobat, without having the typeface.
Thanks, I go there and look for help.