Under preferences advanced setting many of the areas are grayed out even the basic, normal, and avanced option I can't even press it to change any of those modes. So I can't seem to fix the scrubby zoom or get the panning to work with the space bar. If you can help me get those going that would be great.
This forum is actually about the Cloud, not about using individual programs
Once your program downloads and installs with no errors, you need the program forum
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll
Since you don't mention a program name, you will have to search the forum index on your own