Recap: I just installed Captivate on my new Toshiba laptop
running Vista. Couldn't get Captivate to record anything- the
software wouldn't recognize any recording keystrokes, not for
screencaptures or for full motion video. I tried changing the
default record keys with no luck. Spent an hour or so looking on
these forums, only to find out that there are a lot of problems
with Captivate in Vista, and this is only one of them. I hope Adobe
addresses them soon because I think Captivate is a great product,
though from the comments I've seen, it doesn't seem hopeful.
Workaround: I had been trying to capture something in
Internet Explorer. I had given up in frustration and was preparing
to shut down, when on a hunch I decided to try capturing in
something other than IE (must be all that problem-solving from QA).
I tried capturing something in OneNote, and it worked beautifully.
Same for capturing screens of a file folder. So I opened Firefox
and tried taking screencaps from that program. It worked like a
Caveat: This obviously won't solve everyone's problems with
Captivate. I haven't tried recording audio, and I know some can't
even get Captivate to run, period. And it may not even help
everyone who is having capture problems. But for those who are
having problems taking simple screencaptures, and you are trying to
capture in Internet Explorer, try using a different browser. And
hopefully Adobe will release a permanent solution soon.
And hopefully Adobe will release a permanent solution soon.
Personally it would surprise me if Adobe were to release any
patch to make version 1 or 2 "Vista compatible". However, there is
currently a beta underway for a new version of Captivate that will
indeed be Vista compatible. As to exactly when it will be released
is anyone's guess. But Adobe are aware of the need and are working