2 Replies Latest reply on Mar 6, 2014 4:39 AM by Willam van Weelden

    Why isn't RoboHelp V9 recognizing Word 2013 as a supported version?

    TW97 Level 1

      I recently had to reinstall RoboHelp V9 on my PC (got a new hard drive) and my laptop. When I went to create a print document from one of my help files, I got the message shown here.

       

      CreatePrintDocErrorMessage.gif

       

      I have Word 2013 so I'm a little confused. This obviously has something to do with the fact that I had to reinstall RH, because I was able to create print documents with no problem before this.

       

      Can someone help me remedy this situation?

       

      Thanks Very Much,

       

      Dave