2 Replies Latest reply on Mar 19, 2014 4:35 PM by Ken G. Rice

    CC deleted my files from my computer, when I archived them.

    waltepa Level 1

      I'm really upset and really nervous.

       

      I wanted to delete some files from the cloud b/c i ran out of room.

      i archived files, but my archived file folder has NOTHING in it.

       

      then when I opened my computer this afternoon, ALL OF MY ORIGINAL CC FILES ARE GONE FROM MY COMPUTER.

       

      how do I retrieve everything.

       

      I am a total basket case over this.

       

      I need someone to walk me through these 2 steps:

       

      FIRST:

      retrieve the files still in the cloud to hopefully restore my original files.

       

      SECOND:

      find my archived files so I can repeat the first step.

       

      thanks much!

      p