23 Replies Latest reply on Mar 7, 2014 11:42 AM by StratoArt

    Why is Photoshop CC 64-bit is slower than 32-bit?

    StratoArt Level 1

      I have a very powerful system.

       

      HP Z820 Workstation

      Intel Xeon CPU E5-2670 0 @ 2.60 GHz (2 processors)

      64 GB RAM

      64-bit OS

      Windows 7 Pro

      Nvidiea GeForce GTX 690 (2 GPUs) 4 GB VRAM ea.

       

      But here's the deal. When I'm painting or drawing down to the pixels within Photoshop CC 64-bit, it crawls, the lag is so great!  I have caching on an SSD card even.  Then I had an idea, I switched to the 32-bit version of Photoshop CC and everything is good, it's faster than the 64-bit version. 

       

      What gives?!?  Why would the 32-bit version be faster than the 64-bit version?

        • 1. Re: Why is Photoshop CC 64-bit is slower than 32-bit?
          Curt Y Level 7

          Does not make any sense as with 32 bit version you can only use 3.4 gig of RAM, rather than the 64g you have installed.

          • 2. Re: Why is Photoshop CC 64-bit is slower than 32-bit?
            Noel Carboni Level 8

            It's not normally slower; usually it's 10% to 20% faster.

             

            I suspect something may be going wrong in your display driver.

             

            Try alternate drawing modes in your Preferences - Performance panel, [Advanced Settings...] section.  Remember to close and reopen Photoshop after making changes here, and before testing.

             

            It might be helpful if you'd open Photoshop 64 bit, choose Help - System Info, and post the data here.

             

            -Noel

            • 3. Re: Why is Photoshop CC 64-bit is slower than 32-bit?
              StratoArt Level 1

              I know, it's VERY odd. I can actually do things faster in 32-bit mode Photoshop CC. I'm painting a very large digital painting. 180 dpi, at 40" x 24" (for print) - When I first started painting it, I was using Adobe Photoshop CS5 and it was very smooth to paint it, very fast.  But now I've upgraded to Photoshop CC and the 64-bit is VERY slow, and lags terribly.   Then just on a whim, I opened up Photoshop CC 32-bit and could paint just the way I did with the old CS5, very fast and smooth.  It's like Photoshop CC 64-bit was a major step down in performance.

               

              Here's my system info.

               

              Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00) x64

              Operating System: Windows 7 64-bit

              Version: 6.1 Service Pack 1

              System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

              Physical processor count: 16

              Logical processor count: 32

              Processor speed: 2593 MHz

              Built-in memory: 65461 MB

              Free memory: 54265 MB

              Memory available to Photoshop: 59675 MB

              Memory used by Photoshop: 60 %

              Image tile size: 1024K

              Image cache levels: 4

              Font Preview: Medium

              TextComposer: Latin

              Display: 1

              Display Bounds: top=0, left=0, bottom=1080, right=1920

              Display: 2

              Display Bounds: top=0, left=1920, bottom=1080, right=3840

              Display: 3

              Display Bounds: top=0, left=-1920, bottom=1200, right=0

              OpenGL Drawing: Enabled.

              OpenGL Allow Old GPUs: Not Detected.

              OpenGL Drawing Mode: Advanced

              OpenGL Allow Normal Mode: True.

              OpenGL Allow Advanced Mode: True.

              AIFCoreInitialized=1

              AIFOGLInitialized=1

              OGLContextCreated=1

              NumGPUs=2

              gpu[0].OGLVersion="3.0"

              gpu[0].MemoryMB=2048

              gpu[0].RectTextureSize=16384

              gpu[0].Renderer="GeForce GTX 690/PCIe/SSE2"

              gpu[0].RendererID=4488

              gpu[0].Vendor="NVIDIA Corporation"

              gpu[0].VendorID=4318

              gpu[0].HasNPOTSupport=1

              gpu[0].DriverVersion="9.18.13.2723"

              gpu[0].Driver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"

              gpu[0].DriverDate="20130912000000.000000-000"

              gpu[0].CompileProgramGLSL=1

              gpu[0].TestFrameBuffer=1

              gpu[0].OCLPresent=1

              gpu[0].OCLVersion="1.1"

              gpu[0].CUDASupported=1

              gpu[0].CUDAVersion="4.2.1"

              gpu[0].OCLBandwidth=1.50733e+011

              gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.30 NVIDIA via Cg compiler"

              gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]

              gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

              gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

              gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

              gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

              gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

              gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

              gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]

              gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

              gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

              gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

              gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

              gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

              gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

              gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

              gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

              gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

              gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

              gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

              gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

              gpu[1].OGLVersion="3.0"

              gpu[1].MemoryMB=2048

              gpu[1].RectTextureSize=16384

              gpu[1].Renderer="GeForce GTX 690/PCIe/SSE2"

              gpu[1].RendererID=4488

              gpu[1].Vendor="NVIDIA Corporation"

              gpu[1].VendorID=4318

              gpu[1].HasNPOTSupport=1

              gpu[1].DriverVersion="9.18.13.2723"

              gpu[1].Driver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"

              gpu[1].DriverDate="20130912000000.000000-000"

              gpu[1].CompileProgramGLSL=1

              gpu[1].TestFrameBuffer=1

              gpu[1].OCLPresent=1

              gpu[1].OCLVersion="1.1"

              gpu[1].CUDASupported=1

              gpu[1].CUDAVersion="4.2.1"

              gpu[1].OCLBandwidth=1.50556e+011

              gpu[1].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.30 NVIDIA via Cg compiler"

              gpu[1].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]

              gpu[1].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

              gpu[1].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

              gpu[1].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

              gpu[1].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

              gpu[1].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

              gpu[1].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

              gpu[1].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]

              gpu[1].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

              gpu[1].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

              gpu[1].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

              gpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

              gpu[1].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

              gpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

              gpu[1].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

              gpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

              gpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

              gpu[1].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

              gpu[1].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

              gpu[1].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

              License Type: Subscription

              Serial number:

              Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\

              Temporary file path: C:\Users\djackson\AppData\Local\Temp\

              Photoshop scratch has async I/O enabled

              Scratch volume(s):

                Y:\, 238.5G, 152.3G free

              Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\Plug-Ins\

              Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\

               

               

              Installed components:

                 ACE.dll   ACE 2013/10/29-11:47:16   79.548223   79.548223

                 adbeape.dll   Adobe APE 2013/02/04-09:52:32   0.1160850   0.1160850

                 AdobeLinguistic.dll   Adobe Linguisitc Library   7.0.0  

                 AdobeOwl.dll   Adobe Owl 2013/10/25-12:15:59   5.0.24   79.547804

                 AdobePDFL.dll   PDFL 2013/10/29-11:47:16   79.508720   79.508720

                 AdobePIP.dll   Adobe Product Improvement Program   7.0.0.1786  

                 AdobeXMP.dll   Adobe XMP Core 2013/10/29-11:47:16   79.154911   79.154911

                 AdobeXMPFiles.dll   Adobe XMP Files 2013/10/29-11:47:16   79.154911   79.154911

                 AdobeXMPScript.dll   Adobe XMP Script 2013/10/29-11:47:16   79.154911   79.154911

                 adobe_caps.dll   Adobe CAPS   7,0,0,21  

                 AGM.dll   AGM 2013/10/29-11:47:16   79.548223   79.548223

                 ahclient.dll    AdobeHelp Dynamic Link Library   1,8,0,31  

                 aif_core.dll   AIF   5.0   79.534508

                 aif_ocl.dll   AIF   5.0   79.534508

                 aif_ogl.dll   AIF   5.0   79.534508

                 amtlib.dll   AMTLib (64 Bit)   7.0.0.249 BuildVersion: 7.0; BuildDate: Thu Nov 14 2013 15:55:50)   1.000000

                 ARE.dll   ARE 2013/10/29-11:47:16   79.548223   79.548223

                 AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830

                 AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830

                 Bib.dll   BIB 2013/10/29-11:47:16   79.548223   79.548223

                 BIBUtils.dll   BIBUtils 2013/10/29-11:47:16   79.548223   79.548223

                 boost_date_time.dll   DVA Product   7.0.0  

                 boost_signals.dll   DVA Product   7.0.0  

                 boost_system.dll   DVA Product   7.0.0  

                 boost_threads.dll   DVA Product   7.0.0  

                 cg.dll   NVIDIA Cg Runtime   3.0.00007  

                 cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

                 CIT.dll   Adobe CIT   2.1.6.30929   2.1.6.30929

                 CITThreading.dll   Adobe CITThreading   2.1.6.30929   2.1.6.30929

                 CoolType.dll   CoolType 2013/10/29-11:47:16   79.548223   79.548223

                 dvaaudiodevice.dll   DVA Product   7.0.0  

                 dvacore.dll   DVA Product   7.0.0  

                 dvamarshal.dll   DVA Product   7.0.0  

                 dvamediatypes.dll   DVA Product   7.0.0  

                 dvaplayer.dll   DVA Product   7.0.0  

                 dvatransport.dll   DVA Product   7.0.0  

                 dvaunittesting.dll   DVA Product   7.0.0  

                 dynamiclink.dll   DVA Product   7.0.0  

                 ExtendScript.dll   ExtendScript 2013/10/30-13:12:12   79.546835   79.546835

                 FileInfo.dll   Adobe XMP FileInfo 2013/10/25-03:51:33   79.154511   79.154511

                 filter_graph.dll   AIF   5.0   79.534508

                 icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

                 icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

                 imslib.dll   IMSLib DLL   7.0.0.145  

                 JP2KLib.dll   JP2KLib 2013/10/29-11:47:16   79.248139   79.248139

                 libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

                 libiomp5md.dll   Intel(R) OMP Runtime Library   5.0  

                 libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

                 LogSession.dll   LogSession   2.1.2.1785  

                 mediacoreif.dll   DVA Product   7.0.0  

                 MPS.dll   MPS 2013/10/29-11:47:16   79.535029   79.535029

                 msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

                 msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

                 msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

                 msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

                 msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

                 msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

                 msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

                 msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

                 PatchMatch.dll   PatchMatch 2013/10/29-11:47:16   79.542390   79.542390

                 pdfsettings.dll   Adobe PDFSettings   1.04  

                 Photoshop.dll   Adobe Photoshop CC   CC  

                 Plugin.dll   Adobe Photoshop CC   CC  

                 PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   4.2.0.36  

                 PSArt.dll   Adobe Photoshop CC   CC  

                 PSViews.dll   Adobe Photoshop CC   CC  

                 SCCore.dll   ScCore 2013/10/30-13:12:12   79.546835   79.546835

                 ScriptUIFlex.dll   ScriptUIFlex 2013/10/30-13:12:12   79.546835   79.546835

                 svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

                 tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  

                 tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 1, 2012, 1003  

                 updaternotifications.dll   Adobe Updater Notifications Library   7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   7.0.1.102

                 WRServices.dll   WRServices Mon Feb 25 2013 16:09:10   Build 0.19078   0.19078

               

               

               

               

              Required plug-ins:

               

               

                 3D Studio 14.2.1 (14.2.1 x001)

                 Accented Edges 14.2.1

                 Adaptive Wide Angle 14.2.1

                 Angled Strokes 14.2.1

                 Average 14.2.1 (14.2.1 x001)

                 Bas Relief 14.2.1

                 BMP 14.2.1

                 Camera Raw 8.3

                 Camera Raw Filter 8.3

                 Chalk & Charcoal 14.2.1

                 Charcoal 14.2.1

                 Chrome 14.2.1

                 Cineon 14.2.1 (14.2.1 x001)

                 Clouds 14.2.1 (14.2.1 x001)

                 Collada 14.2.1 (14.2.1 x001)

                 Color Halftone 14.2.1

                 Colored Pencil 14.2.1

                 CompuServe GIF 14.2.1

                 Conté Crayon 14.2.1

                 Craquelure 14.2.1

                 Crop and Straighten Photos 14.2.1 (14.2.1 x001)

                 Crop and Straighten Photos Filter 14.2.1

                 Crosshatch 14.2.1

                 Crystallize 14.2.1

                 Cutout 14.2.1

                 Dark Strokes 14.2.1

                 De-Interlace 14.2.1

                 Dicom 14.2.1

                 Difference Clouds 14.2.1 (14.2.1 x001)

                 Diffuse Glow 14.2.1

                 Displace 14.2.1

                 Dry Brush 14.2.1

                 Eazel Acquire 14.2.1 (14.2.1 x001)

                 Embed Watermark 4.0

                 Entropy 14.2.1 (14.2.1 x001)

                 Extrude 14.2.1

                 FastCore Routines 14.2.1 (14.2.1 x001)

                 Fibers 14.2.1

                 Film Grain 14.2.1

                 Filter Gallery 14.2.1

                 Flash 3D 14.2.1 (14.2.1 x001)

                 Fresco 14.2.1

                 Glass 14.2.1

                 Glowing Edges 14.2.1

                 Google Earth 4 14.2.1 (14.2.1 x001)

                 Grain 14.2.1

                 Graphic Pen 14.2.1

                 Halftone Pattern 14.2.1

                 HDRMergeUI 14.2.1

                 IFF Format 14.2.1

                 Ink Outlines 14.2.1

                 JPEG 2000 14.2.1

                 Kurtosis 14.2.1 (14.2.1 x001)

                 Lens Blur 14.2.1

                 Lens Correction 14.2.1

                 Lens Flare 14.2.1

                 Liquify 14.2.1

                 Matlab Operation 14.2.1 (14.2.1 x001)

                 Maximum 14.2.1 (14.2.1 x001)

                 Mean 14.2.1 (14.2.1 x001)

                 Measurement Core 14.2.1 (14.2.1 x001)

                 Median 14.2.1 (14.2.1 x001)

                 Mezzotint 14.2.1

                 Minimum 14.2.1 (14.2.1 x001)

                 MMXCore Routines 14.2.1 (14.2.1 x001)

                 Mosaic Tiles 14.2.1

                 Multiprocessor Support 14.2.1 (14.2.1 x001)

                 Neon Glow 14.2.1

                 Note Paper 14.2.1

                 NTSC Colors 14.2.1 (14.2.1 x001)

                 Ocean Ripple 14.2.1

                 Oil Paint 14.2.1

                 OpenEXR 14.2.1

                 Paint Daubs 14.2.1

                 Palette Knife 14.2.1

                 Patchwork 14.2.1

                 Paths to Illustrator 14.2.1

                 PCX 14.2.1 (14.2.1 x001)

                 Photocopy 14.2.1

                 Photoshop 3D Engine 14.2.1 (14.2.1 x001)

                 Photoshop Touch 14.0

                 Picture Package Filter 14.2.1 (14.2.1 x001)

                 Pinch 14.2.1

                 Pixar 14.2.1 (14.2.1 x001)

                 Plaster 14.2.1

                 Plastic Wrap 14.2.1

                 PNG 14.2.1

                 Pointillize 14.2.1

                 Polar Coordinates 14.2.1

                 Portable Bit Map 14.2.1 (14.2.1 x001)

                 Poster Edges 14.2.1

                 Radial Blur 14.2.1

                 Radiance 14.2.1 (14.2.1 x001)

                 Range 14.2.1 (14.2.1 x001)

                 Read Watermark 4.0

                 Reticulation 14.2.1

                 Ripple 14.2.1

                 Rough Pastels 14.2.1

                 Save for Web 14.2.1

                 ScriptingSupport 14.2.1

                 Shake Reduction 14.2.1

                 Shear 14.2.1

                 Skewness 14.2.1 (14.2.1 x001)

                 Smart Blur 14.2.1

                 Smudge Stick 14.2.1

                 Solarize 14.2.1 (14.2.1 x001)

                 Spatter 14.2.1

                 Spherize 14.2.1

                 Sponge 14.2.1

                 Sprayed Strokes 14.2.1

                 Stained Glass 14.2.1

                 Stamp 14.2.1

                 Standard Deviation 14.2.1 (14.2.1 x001)

                 STL 14.2.1 (14.2.1 x001)

                 Sumi-e 14.2.1

                 Summation 14.2.1 (14.2.1 x001)

                 Targa 14.2.1

                 Texturizer 14.2.1

                 Tiles 14.2.1

                 Torn Edges 14.2.1

                 Twirl 14.2.1

                 Underpainting 14.2.1

                 Vanishing Point 14.2.1

                 Variance 14.2.1 (14.2.1 x001)

                 Variations 14.2.1 (14.2.1 x001)

                 Water Paper 14.2.1

                 Watercolor 14.2.1

                 Wave 14.2.1

                 Wavefront|OBJ 14.2.1 (14.2.1 x001)

                 WIA Support 14.2.1 (14.2.1 x001)

                 Wind 14.2.1

                 Wireless Bitmap 14.2.1 (14.2.1 x001)

                 ZigZag 14.2.1

               

               

              Optional and third party plug-ins:

               

               

                 Alien Skin Blow Up 3 3.0.0

                 Blow Up 3.0.0

                 Topaz Adjust 5 10.0

                 Topaz BW Effects 2 10.0

                 Topaz Clarity 10.0

                 Topaz Clean 3 10.0

                 Topaz DeJpeg 4 10.0

                 Topaz DeNoise 5 10.0

                 Topaz Detail 3 10.0

                 Topaz InFocus 10.0

                 Topaz Lens Effects 10.0

                 Topaz photoFXlab 10.0

                 Topaz ReMask 3 10.0

                 Topaz Simplify 4 10.0

                 Topaz Star Effects 10.0

                 TopazRemaskAutomate NO VERSION

              Plug-ins that failed to load: NONE

              Flash:

                 Gallery Wrapper

                 Mini Bridge

                 Adobe Exchange

                 Kuler

              Installed TWAIN devices: NONE

              • 4. Re: Why is Photoshop CC 64-bit is slower than 32-bit?
                Noel Carboni Level 8

                Two things:

                 

                • >>gpu[0].DriverDate="20130912000000.000000-000"

                  Your display driver isn't old, per se, but I'm pretty sure nVidia has released a newer one since last September.  I'd try updating it from their website.

                 

                • You have a fair number of 3rd party plug-ins installed.  I might try temporarily disabling them (which can be done by holding Shift down when cold-starting Photoshop).  It's quick to test and if things speed up you might need to disable one or some of them until you can get a fix from the 3rd party vendor.

                 

                 

                That's a nice system.  It ought to be flying through Photoshop operations.

                 

                -Noel

                • 5. Re: Why is Photoshop CC 64-bit is slower than 32-bit?
                  StratoArt Level 1

                  yeah, I'm a production artist and I also do 3D and 2D Animation, hence the heaftiness of the system. I work with Adobe After Effects and Cinema 4D as well - neither of those give me problems, but only recently has Photoshop been very slow. I've had those plugins for years now and never had problems with them on CS5.  I'll look into upgrading my graphic cards. I've been hinting to my IT to get me Nvidia Titan cards. This system hsa the capability to go to 512 GB RAM which is sweet, though I don't think I'll get that much.  For animation though I'd like to up it to 128 GB though.

                   

                  I'll definitely check those plugins for sure, thanks!

                  • 6. Re: Why is Photoshop CC 64-bit is slower than 32-bit?
                    StratoArt Level 1

                    I temporarily disabled the 3rd party plugins (SHIFT at PS boot) however it didn't help. It was still slow. It's even slow to zoom in and zoom out. So I'm going to check on the upgrading of my video drivers.

                    • 7. Re: Why is Photoshop CC 64-bit is slower than 32-bit?
                      Noel Carboni Level 8

                      I have high hopes for the driver update helping.

                       

                      Don't forget to also check those alternate drawing modes.

                       

                      I develop OpenGL software and once upon a time I found that with certain data formats nVidia Quadro FX drivers were actually running some operations on the CPU instead of in the GPU - causing just the kind of slowdowns you described.  That leads me to add one thing to my previous advice:  Try also changing the 30 Bit Color setting.  Again, make sure you close and restart Photoshop after making GPU setting changes.

                       

                      -Noel

                      • 8. Re: Why is Photoshop CC 64-bit is slower than 32-bit?
                        RobertoBlake Level 2

                        Usually this is an issue with the Video Drivers. You may also want to double check your advanced preferences and see if you have something there that is out of the ordinary, it could be that somehow the amount of RAM it is accessing has been reset, you can also optimize your cache levels etc.

                        • 9. Re: Why is Photoshop CC 64-bit is slower than 32-bit?
                          StratoArt Level 1

                          Well, I've done a lot of things. Updated to latest drivers. Temp removed 3rd party plugins (rebooting Photoshop and computer between major changes too).  See, the thing is, I have this same problem at home on my Windows 7 machine there too. It's not as fast as my HP workstation at work.  It's an AMD computer that I personally built and upgraded. Has about 16 GB RAM and the AMD Radeon 6800 card in it.  Not as fast as my HP but still good.  I have Photoshop CC there as well, and it's the same deal - 2 completely different computers, 2 completely different memory and GPU and CPUs yet the same exact problem.  

                           

                          In both cases home or work, when I'm working on this one particularly large digital painting 7200 x 4320 pixels at 180 ppi (40" x 24" - a normal format for my work) - in both cases home and work, painting is faster and smoother in the 32-bit verson of Photoshop than in the 64-bit version of Photoshop CC.  And I've upgraded both GPU drivers on both computers (work HP and my personal computer at home) and STILL it's slow.

                           

                          So, my conclusion is that there's a problem with Photshop CC in handling a large document. It only has 3 layers.  Here's the deal.  I NEVER had this problem with Photoshop CS5 and below.  I actually started off painting this particularl painting I'm having problems with back in Photoshop CS5 with Windows XP on an older computer even.  But now, when I'm doing current digital paintings and having to zoom in 100% to work on details, it's all mind-bogglingly slow!

                           

                          I haven't changed my workflow with digital painting. I even could work at 60 inches at 200 ppi on Windows XP and it was fast.  There's something screwy going on with Photoshop CC 64 bit and large documents, and I don't have the understanding of it all to nail down what the problem is.

                           

                          I'll try to make a video of both my work in Photoshop CC 64bit and 32bit so you can see what's going on.

                           

                           

                          • 10. Re: Why is Photoshop CC 64-bit is slower than 32-bit?
                            Noel Carboni Level 8

                            Perhaps the video is a good idea.  It certainly seems as though you've thoroughly checked things, but you have to believe that not everyone is seeing the same slowdowns.  I often work in documents of 100 megapixels or more in the 64 bit Photoshop and it's fine.

                             

                            What are all your settings in the Performance preferences for each (keeping in mind that some of the settings are separate for the 32 bit version vs. the 64 bit version)?  Ideally do some screen grabs of those prefs.  Obviously any differences need to be investigated.

                             

                            -Noel

                            • 11. Re: Why is Photoshop CC 64-bit is slower than 32-bit?
                              StratoArt Level 1

                              Okay, I did one more thing, something I just thought of while on my one hour commute.  I made a new document equal to the size of the digital painting I was working on that was incredibly slow.  I started painting on that new document and things seemed fine, fast and fun.   I did this before, though but before I had simply dragged and dropped the layers to the new document and it was still slow.  So somehow not dragging and dropping the layers to a new document fixed it. ??

                               

                              So, I "select all" the layer I was painting on, copied and then pasted that into my fresh file.

                               

                              NOW! Everything was as it should be! Fast and smooth. YAY!  Although, to be honest, I still have no idea why 32-bit Photoshop CC was smooth to work with.  But at least, the lag and slowness is now gone. I just don't get it. Corrupt file possibly? It opens fine, and saves fine, it was just painfully slow to work with. Scratching my head on that one.

                               

                              So now, I guess, if I run into this again with one of my digital works and it starts to get laggy, I'll copy each layers (not drag and drop) and paste it into a new document. It's rather an odd thing to do, I admit.

                               

                              Thanks guys for all your help though! It has helped me at least to narrow the problem down though I still don't know exactly what it is.

                               

                              Perhaps this will all be fixed in a Photoshop CC update! 

                              • 12. Re: Why is Photoshop CC 64-bit is slower than 32-bit?
                                RobertoBlake Level 2

                                What may have happened is that all the data from your other document may have still been in the clipboard taking up resources. When working with larger documents sometimes it pays to use the Purge command in Photoshop. Just like in Premiere Pro and After Effects sometimes they can slow down when the Cache gets full.

                                 

                                A good way to monitor Photoshop performance is to use the Efficiency tool. At the bottom of the screen where you typically see document size click on it and select efficiency, then you will always know how Photoshop is performing based on how you are using it.

                                • 13. Re: Why is Photoshop CC 64-bit is slower than 32-bit?
                                  StratoArt Level 1

                                  yeah I purge all the time in After Effects.  I figured though that closing down Photoshop would purge, but I guess not!  It's a habit I will now start doing. thanks!

                                  • 14. Re: Why is Photoshop CC 64-bit is slower than 32-bit?
                                    Noel Carboni Level 8

                                    Any chance there were a lot of pixels out beyond the edges of the visible canvas?  Maybe in layers you weren't working with at the time?

                                     

                                    I've never found a need to go to extra effort to purge the clipboard.  On a high-end system (that's free from the problem you describe) I've yet to notice any impact from anything that happens to be in the clipboard.

                                     

                                    -Noel

                                    • 15. Re: Why is Photoshop CC 64-bit is slower than 32-bit?
                                      StratoArt Level 1

                                      I have both documents opened now. Both the same size. One is the one that's slowing down, the other is the one where I copied the three layers and it's in a new document.  On both of them the Efficiency meter shows 100%  yet the one that is laggy, is still laggy and slow, while the other is completely smooth - both open now in 64-bit.

                                       

                                      sooooooo, I'm going to guess it's some kind of corrupted file of some kind, weird. Oh and I purged things too.

                                       

                                      again, it's weird.

                                      • 16. Re: Why is Photoshop CC 64-bit is slower than 32-bit?
                                        Noel Carboni Level 8

                                        StratoArt wrote:

                                         


                                        HP Z820 Workstation

                                        Intel Xeon CPU E5-2670 0 @ 2.60 GHz (2 processors)

                                         

                                        By the way, slight segway...  As you have two fairly current Xeon processors, I'm curious how that system stacks up against the previous generation (I have a dual Xeon x5690 system myself).  I'm always interested in keeping abreast of current performance levels...

                                         

                                        Have you done any benchmarks on it?  Passmark, perhaps?  I see from the Passmark charts that the Xeons you have have tremendous compute power.

                                         

                                        How long, for example, does it take your system to do the Radial Blur rotation listed here:

                                         

                                        http://ksimonian.com/Blog/2010/02/24/improved-photoshop-benchmark-cpu-speed-test-for-both- mac-pc-free-radial-blur-filter-test/

                                         

                                        I'm guessing you should be able to beat the best time there (8.3 seconds).

                                         

                                        Beat it by too much and you'll have me starting to crave another new workstation. 

                                         

                                        -Noel

                                        • 17. Re: Why is Photoshop CC 64-bit is slower than 32-bit?
                                          StratoArt Level 1

                                          Yeah, I get what you mean regarding the pixels beyond the screen. No, it's all cropped to within the 40"x24" that I'm working with.

                                          • 18. Re: Why is Photoshop CC 64-bit is slower than 32-bit?
                                            StratoArt Level 1

                                            I haven't personally but I do believe my IT guy did when he got this system for me, but I can definitely try to do that. I wouldn't mind knowing myself.  I actually came off of Mac Pros which I was using for about 6 years and before that I was using Boxx Technology PC workstations.  I'm not a huge Mac guy, but at the time we were having codec issues from the particular cameras we were using and I was forced to go to a Mac. I endured it and actually liked it's smooth interface, but after about 6 years with really no good upgradable GPU (which are like twice as slow as the same for PCs) I had had it with the Macs and pleaded to go back to PC for 3D and 2D animation, and this HP workstation is what I wanted, based off of Andrew Kramer's (Videocopilot) workstation (he had an older one).  I am COMPLETELY pleased with my HPZ820. It's just that this thing with lag was a curve ball for me.

                                            • 19. Re: Why is Photoshop CC 64-bit is slower than 32-bit?
                                              StratoArt Level 1

                                              Noel,

                                               

                                              I just ran the test, and I submitted the post on that site too.

                                               

                                              test was completed in 6.4 seconds

                                              using:

                                              Photoshop CC 64-bit

                                              Windows 7 Pro 64-bit

                                              HP Z820 Workstation

                                              Intel Xeon CPU E5-2670 0 @ 2.60GHz (2 processors)

                                               

                                              test-final.JPG

                                              • 20. Re: Why is Photoshop CC 64-bit is slower than 32-bit?
                                                Noel Carboni Level 8

                                                StratoArt wrote:

                                                 

                                                test was completed in 6.4 seconds

                                                 

                                                Hooah, my best just matched the prior posted best - 8.3 seconds.  Your time is awesome.

                                                 

                                                -Noel

                                                • 21. Re: Why is Photoshop CC 64-bit is slower than 32-bit?
                                                  StratoArt Level 1

                                                  It's a speed demon for sure, you have really good time too!

                                                   

                                                  Yeah, at first when we got this system, we got it with just one CPU, but then went ahead and upgraded it to two.  I need all the power I can get for rendering for Cinema 4D and After Effects.  C4D is mostly CPU intensive and AE is GPU intensive.  I don't have a render farm...yet...  so my rendering is just done on this one computer.  I can connect to other Mac Pros and team render, something I need to look into.  Now if I could only have this much power at home!! ahhaaa!

                                                  • 22. Re: Why is Photoshop CC 64-bit is slower than 32-bit?
                                                    Noel Carboni Level 8

                                                    You haven't mentioned I/O configuration...  How do you have that set up?  

                                                     

                                                    I built a RAID 0 array of 4 x 480 GB SSDs for drive C:, which delivers over 1.5 gigabytes/sec sustained throughput, to keep enough data flowing that the system isn't just waiting all the time.  I don't do the kind of rendering you do, but I do graphics software development and Photoshop work, amongst other things.

                                                     

                                                    I was thinking about another Dell Precision (mine's a Precision T5500, and now they have the newr T5600), but that HP is sounding nice too...

                                                     

                                                    -Noel

                                                    • 23. Re: Why is Photoshop CC 64-bit is slower than 32-bit?
                                                      StratoArt Level 1

                                                      The HP is very nice. like I said, I got the idea of going HP from Andrew Kramer who did the titles to the two new Star Trek movies and he is a great resource for us After Effects guys. I guess I'm a big fan of his

                                                       

                                                      In one tutorial video he briefely showed the HP system he was using, at that time it was the older HP Z800 I believe. I just said, "I want whatever he has"   and I totally am thrilled with it.  At home, I obviously can't afford a multi-thousand dollar machine like my HP, but I did build it from a New Egg kit, it's an AMD 64 bit with Corsair case and memory, I forget the exact specs of that system as I'm not sitting at it right now.  I'll have to try that benchmark test on it when I get home. Should be interesting.