Are your media files on your computer's hard drive or on an external hard drive or network?
They're on an computer's internal hard drive
I have no idea why this would happen.
Any reason why you haven't updated your OSX to Mavericks? Is this an older computer? If so, what are your hardware specs, including RAM load and space on your hard drive.
It´s a 2 x 2.4 Ghz Quad Core Intel Mac. 22GB RAM. 2TB Harddrive.
I'm not on Maverick yet as I´m working with music DAW (LogicPro) and obiously some 3rd party plugins are not ready for Maverick yet.
I also tried the following: I converted/copied the .MOV to DV files and then tried to replace them whithin Premiere Elements. But Elements wouldn´t accept them.
The original files I´m using have been made with iPhone (are there maybe any known issues with that?)
The weird thing is that I can work with it, all fine, just after restarting Elements this issue happens.
I´m abtually workign with Elemts right now, everything´s smooth. Just afraid to turn it off....
Unless there's some sort of program conflict or a font corruption, I'm stumped.
I tried another project and used different files, it seems to work, obviously a problem within the .MOV files, not clear what but it seems not to be the problem of Elements. Will see if it opens tomorrow and report.
Thanks for your feedback though!
If the problem with that Project IS the Assets, your MOV files, this test might be worth a bit of exploration.
- First, Open the problem Project, and Save_As_a_Copy, locating that onto an internal HDD (Hard Disk Drive).
- Exit from PrE.
- In Finder, Move your used MOV files to a new folder, also on the internal HDD, and make note of that new loacation.
- Launch PrE and Open that Save_As_a_Copy Project.
- Since the MOV files have been Moved, you should get a message, "Where is file ____ ?" There will be a dialog box to Finder, for you to locate those MOV files, in the new location, to where you Moved them. If you select the first "missing file," then PrE should survey that folder for all missing files, Relinking to each, in that new location. This Tips & Tricks article will give you more details on that "Where is file ____ ?" message: http://forums.adobe.com/thread/990503?tstart=30
- When all of the MOV files have been successfully Relinked, test that Project, and please report.
Now, if you have made a note on the exact MOV files, that are causing a problem, I would Move those instead to a separate sub-folder, from the "known good" MOV files. This will allow you to Relink those "known good" MOV files, and you will then get the "Where is file ____ ?" message for the ones in that new sub-folder. Repeat the Relinking process, but watch to see if they again are causing issues. That could narrow things down to just a few files, that might need to be investigated more in depth.
The reason for the Save_As_a_Copy is so that nothing will interfere with your original Project - it will not be used for this test, or touched in any way.
Thanks Hunt, i will try this and report!
so, I tried this out what you told me with the same results (no media connected). In newer projects I used different files AND the ones I used in the first session (the ones I though might be corrupted). I had no problems reloading at all with the newer projects.
So, I still don´t know what the problem with the first project was, kind of stragne but it seem to work know.
The only last thing I can think of is that I started that first session with the DEMO version of Elements12. Than i purchased the license and continued on the full registered version. After entering the serno it was also the point when the problems showed up. Is there maybe a problem to continue projects,wich have been started in the demo version, in the reigistered one? Don´t know....
But at least it seem to work proberly now!
Thanks for your feedbacks on this!
There should not be an issue with the demo, with but one exception - in the demo version, a watermark will be added to the Clips in the Timeline - but that should not really be an issue, as when you do Activate your program, the watermark will be removed from the Timeline.
Going back to your original Project, when you "hid" your Assets, and through the "Where is file ___ ?" dialog, did you get any error messages, or strange behavior, when you relinked those Assets?
Something else to try, but we might need a bit more Q&A to pinpoint the location of the Media Cache and Render Preview files:
If you left the default location ("Same As Project") in the PrE Scratch Disks, you should be able to navigate to the location of that Project, and in the folder hierarchy below that Project's root folder, will be the Media Cache sub-folder named Adobe Premiere Elements Preview Files. Within that folder structure will be the Preview Files, and then the CFA and PEK files for any Audio. If you do have Preview files, Delete those. Relaunch PrE, and try to Open that .PREL (Project file) again.
If you have not Rendered that Timeline, then you will not have any Preview files for it.
If you set your Scratch Disks' location differently, please let us know what that setting is.