i've tried to install the trial after effects from original adobe creative cloud, i've also installed the updates up to 12.2 and the program still won't open. I've got OS 10.9.2, 1,7 ghz intel core i7 / 8 gb ram.
Could you tell me how to proceed in order to install the program properly?
I would like to emphasize that the program is not starting at all, and I herewith give you the error details:
After Effects - Avvertenza: Impossibile creare il file /Users/sebi10/Library/Preferences/Adobe/After Effects/12.2/Aree di lavoro.xml.
The message reads: Warning: it's impossible to create the file /Users/sebi10 (my name)/Library/Preferences/Adobe/After Effects/12.2/Working areas.xml.
It also sais:
After Effects - Impossibile continuare: errore imprevisto durante l'avvio dell'applicazione
After Effects - Impossible to continue: sudden error during starting of application
Thank you for your attention.
1 person found this helpful
Sounds like permissions issues that are common when upgrading to a new Mac OSX. You need to set the correct permissions for your Adobe folders - ALL OF THEM. There are dozens of threads about this on the forums, so hopefully this points you in the right direction.
Thank you Todd, i've followed your advice, i've changed the permissions, now the program running but the starup is almighty slowly ! It takes about 4 minutes to open. What can i do now to speed up the startup process ?