2 Replies Latest reply: Mar 10, 2014 7:11 PM by photogeez RSS

    PSE 12 editor won't load from opening screen after 12.1 update


      PSE 12 was working fine until I updated to 12.1.  The opening screen comes up as before when you click on the desktop shortcut. The organizer will start from the opening screen, but not the editor.  I changed the option to have the program  open the editor directly instead of the opening screen and now nothing appears when you click on the desktop shortcut. I am able to open both the organizer and editor by clicking on their respective exe files in the program folder. I am running Windows 8.1 / 64 on a Dell Inspiron 3847 w/ 8 GB of memory. Any help will be appreciated.  Thanks.