PSE 12 was working fine until I updated to 12.1. The opening screen comes up as before when you click on the desktop shortcut. The organizer will start from the opening screen, but not the editor. I changed the option to have the program open the editor directly instead of the opening screen and now nothing appears when you click on the desktop shortcut. I am able to open both the organizer and editor by clicking on their respective exe files in the program folder. I am running Windows 8.1 / 64 on a Dell Inspiron 3847 w/ 8 GB of memory. Any help will be appreciated. Thanks.
Can you please try opening directly using Editor exe:
"C:\Program Files (x86)\Adobe\Photoshop Elements 12\PhotoshopElementsEditor.exe"
In past,did you manually changed any file in PSE 12 before updating it to PSE 12.1?
Thanks for your reply.
I can open the editor directly. I did not change any files before updating to PSE 12.1.
When I open the editor and organizer directly I also notice that one or both fail to unload when I close it and continues to run as a background process which I cannot close with task manager.
The programs behave best when I start with the opening screen, open the organizer from it and then open the editor from the organizer.