1 Reply Latest reply on Mar 8, 2014 6:06 PM by John T Smith

    payment problem

    alfiearth

      Hi Khyrul Alfie Juraimi,

      Your Creative Cloud membership has been transitioned from paid to free because we were unable to bill the credit card on file. Please update your payment information to resume your paid membership.

      Membership Details
      Current Product: Creative Cloud membership (one-year)
      Most Recent Transaction ID: 13203351000
      Next Payment Date: March 4, 2014

      If you need help or have any questions, please contact Customer Support.

       

       

       

       

      Hello, my question is, after i get notification from adobe that they tell me about they have problem to take money from my account, i thought it might be not reach my creadit limit in my bank. after i get email from adobe. i alredy put some money in my bank but adobe still not take money. what should i do?