From searching the archives and reading Rick's write up on
Active X content being blocked on IE (see both links below), I
understand that webhelp needs to be on a server. Now I have what
may be a very silly question:
How do companies deliver webhelp for their applications?
Our application is installed on the local drive and the
webhelp folder is included there. When we click Help, we, of
course, get the blocked content message on IE. We've tried calling
the help to open within our application, but then the index and
search do not work.
Is it best to move to a HTML Help output or is there another
way to deliver webhelp?
Hi Nadine. There is no such thing as a silly question. It
sounds like you should be looking at HTML Help output. It's a bit
like taking a taking large tracker wheels and putting them on a
Ford Focus. They are just not designed for the job.
Another possibility is to upgrade to RoboHelp version 6. This
version has an ability for adding the Mark Of The Web (MOTW) to
your WebHelp so that the ActiveX content isn't blocked and works
Perhaps download the trial version and test to see for sure?