4 Replies Latest reply on Mar 10, 2014 9:29 AM by Curt Y

    New computer -- newly installed CS6 Production Suite Photoshop crashes on first time startup, reboot

    micwin

      I just got my beautiful new computer, custom designed, with 12 gb memory, solid state drive, HDMI 27" monitor, with a second DVI monitor, liquid cooling, Windows 7 Pro -- the works.  However, installing CS 5.5 works fine.  I wanted to try the cloud, but every program just crashed, and Windows reboots.  So, I tried upgrading to CS6.  Unfortunately, the same problem.  Bridge works fine -- but, no other program in the Suite works at all -- all crash on start up, and Windows gives me the dreaded blue screen, and reboots.

       

      Help!  Just spent a huge bundle on this system and software, and am stuck.  And tomorrow's a work day!

       

      Michele Johnson