adobe.activate.com ?? What is that??
I would advise these links, for you:
I recently purchased a legitimate copy of CS6 Web and Design Premium from a reputable seller, and am having the same problems.
When I put the serial code number in, I get an error message telling me that I'm not connected to the internet. I'm attaching a screencap of the error message.
I've disabled my virus software, and I still get the same message after hitting the retry button.
When I open the software, it tells me that I have to validate the software or it will stop working in 7 days.
When I hit validate, it tells me that I'm not connected to the internet, even though I'm sending and receiving emails routinely.
I've attempted to follow the directions on this page:
But they don't seem to help much. When I reach step two,"Check your hosts file", I can see both logos, however when I go to this site, https://lm.licenses.adobe.com/gdf/status.jsp , it tells me that the web page is not available. This happens in all of my browsers, including a browser that I keep "extension free."
I tried to reset the host file, but my computer won't allow me to do it, telling me that I need administrator permissions, even though I'm the only one using my laptop. I tried to follow a work around for that by right clicking on wordpad and opening as administrator, but that too didn't work still telling me that I need permissions as an administrator.
So I've opted to register offline, with a request and activation code.
I opt to validate it offline. I get a request code, and copy and past that and the serial number into the "get activation code" page, I get the activation code and past that into CS6.
Here's the frustrating part. It tells me that it was a success, that my software serial number has been validated, but then a new window opens up asking me to validate the software again, essentially starting the process all over again.
Can anyone tell me what I might be doing wrong?
Thanks in advance for any help anyone can give.
I also found these instructions,
But what if you have more than one browser? I use IE, Firefox, Chrome, Opera, Safari, and even Netscape on my computer.
Also these instructions look like they're for Windows XP, and I have windows 7 on one computer and Windows 8 on another.
So I was able to delete the relevant lines from the host file, by opening it with wordpad run as an administrator.
After deleting the relevant lines in the host file, I'm still getting the same problem.
First when I start up a program in the suite, I've been starting up Photoshop, I get this first prompt:
If I hit validate, I get this prompt:
If I hit retry, it just keeps sending me back to this prompt. So I use Task Manager to close out of it.
I then reopen Photoshop and get this prompt:
I click on "HJaving trouble connecting to the internet?"
So I go through the "offline" method of validation. It asks me for a request cpode, I place that and the serial number into the website, the website then gives me an activation code, I plug that into the software, and it gives me a activation complete prompt:
But when I hit the launch button, it brings me right back to this:
Basically starting me over from scratch.