The Adobe Suite that we use where I work was installed some time ago, and I now want to update to CC. However, the person who installed the software for the company has now left so I am not sure of the original registration details. Is there a way to view who's Apple ID the software was installed under? What other information will I need to upgrade?
Welcome to Adobe Forum,
Please look for any Proof of purchase, serial number(it is in the DVD case), so that the Adobe ID can be found.
Please let me know if it was a retail or Volume licence, do inbox the company name/serial number/Proof of purchase privtaely, I will try to search for it.
Thank you for getting back to me. I have sent you a private message.
All the best,
I have replied to your mail in detail.