Hi I've just received my redemption code but it won't work - says invalid. Have input many times correctly, no one available on chat line, any ideas?
Welcome to Adobe Forum,
Please try the steps in http://helpx.adobe.com/x-productkb/global/redemption-code-help.html#ccmembership
You can scan & send me a photograph of the Redemption code via private message to investigate further if the above link does not resolve the issue.
Thanks for your help, apparently it is a problem with Academia who sold me the code. Jac2
You are welcome.