I have a Surface Pro 2 and all of a sudden Presenter will not record video using the PowerPoint ribbon. Here is the error message:
"Adobe Presenter has encountered an unexpected problem while working with this presentation. Try saving your work to a new file and restarting PowerPoint. If the problem persists, consult the Help menu item, or contact support at http://www.adobe.com/support/presenter."
This question has been asked in many ways before, so I'll answer the standard questions here:
If there's anything I'm missing here, please let me know. Everything worked fine up until today when I needed to record a presentation.
Greetings from Adobe.
Please perform the following steps and see if it resolve the issue: