My install of Adobe Creative Cloud is significantly slowing down internet.

Yes! I have the same damn problem. I even reinstall many time. I even went further and reformat my machine three times, then when I install yoyr Creative Cloud, my internet slowed down so much that it is not working. Don't even start with me on resetting my passwords to my Adobe account because I already DID three times

Adobe, speak up! I betcha you are keeping quiet about this after the massive security breach you had last year.

If there is no solution to this,  I will be forced to take legal actions.

I am seeing the same issue here. When I use the 30-day trial everything went perfectly. That's why I decided to purchase the lightroom 5. I tried to purchase one with a serial number but that was not an option. So I went with the Creative Cloud one. And the problem immediately arose. Whenever I use Lightroom 5 my whole computer slowed down. The PS Element is extremely slow, the internet browser is very slow....

What is the cause? What is the solution? This hugely impacted my work efficiency.

Having the same speed troubles. Just upgrade from CS 5 to cloud and my computer CRAWLS when I am using Photoshop and Illustrator. (which as a web designer are kinda my bread and butter tools) Seriously looking to cancel my subscription and go with Sketch or something else. It takes 3 times as long to do anything.

I had the same problem on a new laptop. What I found was if I log out of Creative Cloud and reboot my computer is back to normal.

I'd be great if someone from Adobe would acknowledge this issue and respond to their community with a solution.

More and more I feel as though they treat their customers as a "test environment" for their product launches.

I was very reluctant to upgrade to CC 2014 and I really wish I hadn't now.

All the apps are SLOW and have really lowered my productivity.

Many users are frustrated with you ADOBE! Listen up! Take action!

Same here.  Got on CC for the Photography package, Lightroom 5 and Photoshop CC/2014. My laptop just crawls now.

Same issue here!

Has there been any type of headway to finding a solution?

I am also having this issue!! please help!!!

I am also having this issue, mainly with illustrator which won't even work if anything microsoft is open. Internet slowed down to a snails pace so I have installed superhighway, which is great until creative cloud is opened. Adobe need to help us here!

Trial version of CC with LR and PS has slowed my computer down to a snail's pace.  I have an HP with I5, 9 G of ram, and very fast internet download and upload.  I would love to use the subscription service, but not at the expense of my computer's speed.

I actively try to NOT use Adobe CC apps anymore, as they always significantly compromise my computer's performance.  I find myself going back to CS4 or CS5 versions 95% of the time, unless I've budgeted time to walk away, make a sandwich, watch a movie, and take a shower while they launch. 

I emptied out my temp files, etc. and turned the Sync "OFF".  That seems to have sped it up a bit.

For what it's worth, I followed you guy's instructions. I turned off my CC application while rendering a Premiere project. The render time dropped from 1 hour 14 minutes all the way to 30 minutes.

My research suggested conflicts with system drivers and applications, preventing it from working quickly. I don't know if this is true....it's possible since my CPU usage is still at 100%, but my mouse, keyboard, and internet sped back up after disabling CC.

Yup... It is very very slow... I have a new computer and I am currently at a location where the internet is very fast. Where I live, the internet is very slow so I wonder how it would be when I go home. I'm at 6% for illustrator and it has been hours. It sat at 0% for a long time and I was starting to think that something was wrong then it changed to 1%. I'll have to see how this goes. I have 30 days to get my $ back if this all turns out to be more of a pain than it is worth. For the price, you'd think that Adobe would have better service. I tried to call the number I had for Adobe and they were closed!! On a slightly different note, hostgator has 24/7 service and when you call them, they are always very helpful. I was surprised that when I called Adobe, they were closed. Oh well, I really want this to work out so hopefully it will. If not, I guess it was not meant to be and I will have to unsubscribe.

Finally got illustrator. It took hours. I guess I should download InDesign and Photoshop while I have faster internet and see how it goes when I get home to slower internet. I live in a remote area and there is no faster internet option at the moment. They really need to make this better. I turned the sync off.

Installation failed, error code 6. Wow, this experience so far is frustrating. I'm now on hold. What a waste of $%#^@&(# time!! Customer care so far really sucks.

Yeah, now my Acrobat goes immediately into "unresponsive" mode and then closes itself.  I actually don't expect my Adobe apps to work anymore.  I need to get a hold of Adobe and adjust this subscription, if I keep it at all. 

Now that I have the programs up and running, I'm really impressed with them. I found that the help vitdeos on Adobe does not load for me so I'm using linda.com, which I also have a membership to. I really wanted to watch the help videos that pops up when you open the program but they just sit there with the little circle going round and round and round...

Call them and be patient. I feel it is worth it. I'm enjoying the programs now. The guy at the helpdesk took over my computer and basically fixed it. He was pretty good. I asked where he was and he said India. I guess the helpdesk is located in India.I'm using indesign and illustrator now. I also downloaded photoshop but have not used it yet.

I have had CC for just over a month.  It took several tries to get everything installed.  Like those posted above, my applications take forever to load, and then run extremely slow.  My pc is brand new, with all drivers up to date.  But you would think my machine is from 1990 based on the speed that these applications run.  I had to justify this expense, an now I have explain why it takes so long to get anything done. Embarrassing!!!

Hello Everyone,

I'm going to write a tempered version of what I really would like to express.

I feel that ever since I have collaborated with Creative Cloud -- I have been sorely abused.

This is what I call my programs - InDesign, Illustrator, and Photoshop - I call them the "HANGDOGS."

I'm not sure what is going on, but of course, I will try to do the right thing and work with Adobe or reinstall this or that.

But I've already been through that before. Seriously.

So, whenever you guys hear any news of salvation -- let me know.

I have no news. I'm sorry.

I wish I could be more help.

I feel like maybe there's incompatibility with other vendors/programs, etc.

Not sure.

Memory hogging? The fact that we are all online with them now?

But whenever I have to "Force Quit" on my iMac -- it always says an Adobe product is "not responding."

I'm getting desperate and I'm a graphic designer who uses all of their programs. They HOLD ME UP.

And I've been using them since 1989.

What changed?

Riki

Why am I not seeing any "Staff" responses in this discussion?

I have just upgraded my team (8 members) to Yosemite and CC. We are all running very slow. Frustratingly slow! It is my job to correct this matter. Any help or suggestions would be greatly appreciated.

I would obviously love to stay with CC and simply make the tweaks in our systems to correct the extreme slowness. However, if that is not an option . . .

I need to know if we can downgrade to CS6. We were previously on CS5.5 and jumped to CC. The current speed is unacceptable. However, additional cost is also unacceptable.

Please let me know my options.

Thanks

I agree with all its garbage. Who ever designed this software suite is selling people very crummy builds and of course wont admit it. I just dumped it from my laptop and its night and day faster. I am not going to renew my subscription when its up in 2mo. Then goodbye adobe.

I am still trying to fault isolate, but it appears that if I have Dreamweaver CC or Lightroom 5 running, even if their windows are not active, I am likely to have my notebook Windows 7 PC crawl.  This is a relatively new (since December) behavior which is increasing in frequency to the point the applications are not workable.

I, too, and disappointed to see no response from Adobe staff.

My staff and I work in Illustrator and Photoshop most of the day. That time has significantly increased because the spinning wheel of death continues to haunt us between every freaking action we make. I have been researching this for weeks and see no response from Adobe. They need only look at my records to see I have been loyal since Illustrator 88 and have purchased no less than 2 licenses every year since then. I will be looking for alternate software. You're costing me lots of money, Adobe. Keep paying yourself ridiculous salaries - you're going to need it when you get hit with a class action lawsuit.

I wonder if that's in the cards.  I just got an email about the LinkedIn CA suit.

Just had to restart my computer and (again) - machine had slowed to a familiar crawl, and then took forever to restart.  Come to find that CC had somehow enabled itself at startup.  I did NOT do that, but had used Photoshop once over the last week - so it seems like it might re-enable at startup if you use any of the apps.

So, I have still my CS4, CS5 and CS6 - do I understand correctly that if we just use these CC can be just be abandoned?  Can we just cancel our subscriptions at that point?

I am also having the same problem. Computer is down to halt most of the time, when CC is running. We are paying for this service and all it does is bog down our work instead of facilitating it. If this was a free program, I would understand. Please offer a fix to this issue, as you can see it is a major problem with everybody.

Thank you for your attention!

I have also been experiencing this slowdown for some time.    And it seems to be getting worse.  Pretty much all the Adobe products.    Awful performance.   I even moved to a brand new fast desktop with same result.   Adobe i'd be glad to record a video of my performance.  Oddly when i look at task manager I'm not seeing any issues.  No pegged cpu at 100% or anything close.

I'd settle for Adobe even acknowledging the program. I've seen this same slowness with Photoshop, and Fireworks.  Windows literally says it stops responding and if I wait long enough it starts again.

Slow performance, to the point of unusable started for me after I installed the last update of Dreamweaver CC.

The recent "upgrade" to Acrobat DC caused the same problem for me.  I see this thread is about one year old, no staff response?  I'm on Win 8.1 and task manager showed 5 Adobe processes some of them metering to 30% CPU on and off.  My mouse couldn't get cycles and would freeze for long periods.  Pretty outrageous.  I have no choice but to uninstall  CC altogether. 

I restored my preferences and it resolved the issue. Here are some instructions: Restore preferences | Dreamweaver CS6, Dreamweaver CC

Ever since installing Creative Cloud my ENTIRE system is slow. One or two websites are not loading, while others are fine. And one of the sites is my email provider. I have searched, and tried to get help from Adobe, but to no avail. Could someone from Adobe at least acknowledge that they are reading these posts?

Hi,

I was able to speed up my system by using Window Task Manager to remove the Creative Cloud process on startup or when the computer started to slow down and, ultimately, simply removed Creative Cloud using Adobe's Creative Cloud Cleaner. Window's Program Manager would not allow me to selectively remove Creative Cloud.

So far: No problems from Lightroom and Photoshop, though I suspect that there will consequences down the road.

I have an issue where my adobe cc helper keeps starting and taking my machine's cpu right up over 100%. When I click on it, it says 'No internet connection' - even thought I clearly have one. I quite and then at some point it restarts again. Doesn't seem to be an update option either.

Seems like File Sync is the big culprit for me. I turned it off and it seems to release network bandwidth back to somewhat normal. I think their file sync mechanism is a bit aggressive. If you have other things like Time Machine, Dropbox, Google Drive, etc., it goes bananas. Maybe that should have been a beta product.

Same issue here. It's managed to turn my computer into a $2,000 paper weight. Can't even operate a web browser without the spinning wheel half the time (with nothing else open). Better find a fix soon, because between the computer value, the subscription fee and the storage I just purchased thinking maybe it was because of a storage problem, plus the incredibly massive decrease in productivity, this is becoming a ridiculously expensive update.

Thanks again Adobe. Maybe test this sh*t before you push it on the public.

Same here Chris:

A fresh install of the latest version fixed the problem for me on this old Windows 7 box.

Initially I was able to get things back to near-normal by disabling, then removing Adobe Cloud, leaving Lightroom and Photoshop in place. Then the upgrade was released and I had just made a fresh image of the drive, so: What the heck? It's not like had to trust Adobe ....

I'm having the same issues - my computer is VERY slow now that I'm running CC. I notice it mostly in the finder - just dragging files from one drive to the next, there is this delay when selecting and moving. Also if I create a new folder - I usually CMN N and start typing. By the time my finder catches up it missed half of what I typed. Only thing new I installed was CC. I'm going to try turning off the synch in Acrobat - but it seems just having it on my system is slowing things down.

Adobe's cleaner eliminated the issue for me and several others:

Use the Adobe Creative Cloud Cleaner Tool to solve installation problems