6 Replies Latest reply on Mar 12, 2014 6:37 AM by asmithphoto

Photoshop CS5 help

asmithphoto Mar 10, 2014 7:08 PM

I can no longer open up my Photoshop CS5 (not a trial)....Everytime I click to run it it gets to the startup screen and then just freezes. I have tried shutting my computer down, restarting but nothing is helping. Lightroom and Bridge open just fine? HELP

1. Re: Photoshop CS5 help

Curt Y Mar 10, 2014 7:24 PM (in response to asmithphoto)

When loading look closely at the screen. What is it stalling on?
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2. Re: Photoshop CS5 help

asmithphoto Mar 11, 2014 7:31 AM (in response to Curt Y)

It stops on my kubota dashboard

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3. Re: Photoshop CS5 help

Curt Y Mar 11, 2014 7:53 AM (in response to asmithphoto)

That is your problem. Disable it and see if it works well. If so get updates to it and see it that fixes it.

Hope this solves the problem.
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4. Re: Photoshop CS5 help

asmithphoto Mar 11, 2014 7:56 AM (in response to Curt Y)

Ok thanks but how do you disable it? I've never done that before?

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5. Re: Photoshop CS5 help

Curt Y Mar 11, 2014 8:51 AM (in response to asmithphoto)

One easy way is to find folder and put a tilde (~) in front of it. Computer will not read this file.
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6. Re: Photoshop CS5 help

asmithphoto Mar 12, 2014 6:37 AM (in response to Curt Y)

Thank you for your help! Found out that the dashboard had a bug and I needed to uninstall and download a new one! Thanks

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