2 Replies Latest reply on Mar 11, 2014 4:33 PM by A.T. Romano

    Trouble with Adobe Premiere Elements 12

    Caribou

      HI! I registered a new Adobe Premiere Elements 12.

      No pb to install. No problem to register in my Adobe ID.

      But when I try to open Premiere Elements 12 I'm asked to sign in to my Adobe ID, I clic Sign in and I get a frame saying Please connect to Internet and retry.

      Nothing is wrong with my Internet connexion.

      I have no problem with Adobe ID (I'm an Adobe CC user for Photosop CC).

      What can I do to be able to use the software I bought???