HI! I registered a new Adobe Premiere Elements 12.
No pb to install. No problem to register in my Adobe ID.
But when I try to open Premiere Elements 12 I'm asked to sign in to my Adobe ID, I clic Sign in and I get a frame saying Please connect to Internet and retry.
Nothing is wrong with my Internet connexion.
I have no problem with Adobe ID (I'm an Adobe CC user for Photosop CC).
What can I do to be able to use the software I bought???
Before we get into the specifics of your Premiere Elements 12 set up...
a. Computer operating system
b. Up to date video card/graphics card driver....how many video cards/graphic cards
c. Run as Administrator and User Account with Administrative Privileges
d. Latest version of QuickTime installed
e. Network(s) involved
Please review the following Adobe document that goes to Signing In, Activation
Although Premiere Elements is not mentioned in the document, Adobe often points to it in matters such as yours.
We will be watching for further developments.