I've been having trouble with Creative Cloud, I recently paid for this, and tried to download the Creative Cloud app but when I double click on it (as I'm using a MAC) it opens up the Initializing Installation bubble but nothing happens during that. I tried to talk to someone on the support chat last night, and they got me to do a bunch of things, that didn't seem to help. Does anyone else have any other suggestions as to how I can fix it and get past the Initializing Installation part.
Welcome to Adobe Forum,
You can try reinstalling Adobe application manger. Go to HD>library>application support>adobe>caps and rename the caps folder. After renaming this folder, go to USER library>application support>adobe>OOBE and rename OOBE folder as well and install Adobe application manager from below link. it should work fine.
Let us know if it helps.
Note: you can refer to http://forums.adobe.com/message/6141540
I did all this, and tried to redownload the creative cloud app, and still it does nothing at the initialising installer part.