Have you set up your computer to get Microsoft Updates as well as Windows Updates?
Have you manually gone to Windows Update and ensured have optional as well as automatic updates?
Have you ensured you have the latest version of Quicktime from Apple?
Have you gone to the ATI or nVidia web sites and ensured you have the latest drivers for your video card?
Have you increased the system screen font display size? That can mess up the menu displays. If you did there might be a small >> along the top of the application window where all the menus cascade from.
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If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.
Just a few extra questions
1. Does your computer use any of the Windows High Contrast Themes?
2. What is your computer's video card/graphics card? Is it up to date according to the web site of the
manufacturer of the card? Do you have 1 or 2 cards?
3. What is the native resolution of your computer's monitor and is the display set at that? Are you running a dual
monitor system? Are you on a business or school network?
4. Under Control Panel/Appearance and Personalization Display
What are the sets for
"Change the size of all items" - gives a scale of small to large
"Change only the text size" - gives a place to select where the text is, like Menus, a place for font size, and a check off
place for Bold.
Please consider, and then let us know if any of the above has any impact on your lack of program menus.
Add On...Did you install Premiere Elements 12 from disc or installation files?