Please let us know on which OS are you working on?
Please download and install the latest version of the Creative Cloud app and then launch the Creative Cloud and sign in. After that, Photoshop asks to sign in and accept the license agreement and register the product again.
If that doesn't work for you follow the below mentioned steps:
- Exit Creative Cloud app.
- On Windows remove the opm.db file located here: C:\Users\<user>\AppData\Local\Adobe\OOBE
- On Mac remove the opm.db file located here: <user>\Library\Application Support\Adobe\OOBE
- Restart Creative Cloud Connection and sign in.
Let us know if it helps,
I'm using Windows 8.
I tried what you suggested and it didn't work.
This is getting really annoying, I have to sign in almost everyday. Then it asks me to complete registraion, and I've done that about 18 times.
Why isn't there a sticky topic on the top of this page listing all the possible things to try, along with a summary of what the possible causes could be? It's OK if a conclusive fix has not yet been found, but some sort of official recognition that this problem actually exists would be very nice.
I've no doubt that there are people working on this as I type, but there's no indication of it here. I've even seen replies along the lines of "you have a system problem". That's really helpful.
Come on. There must be ten, twenty new posts about this daily. Wouldn't it be nice to just point to the top of the page? And meanwhile the rest of us, who already made our posts but still have this problem, are just sitting here, waiting.
-Asked to sign in after paying
-One "drastic" fix for signout problems http://forums.adobe.com/thread/1408331?tstart=0