6 Replies Latest reply on Jul 12, 2015 11:55 PM by petra sabine

    Computer ohne eine ID autorisiert

    gabriele86

      Ich habe auf meinem PC Adobe Digital Editions eingerichtet und ohne eine ID autorisiert. Nun möchte ich die Autorisation ändern. Ich habe eine Adobe ID, wenn ich aber die eingebe, erhalte ich die Fehlermeldung:Sie können diesen PC nicht mit einer adobe ID autorisieren, die zuvor verwendet wurde, um andere Computer oder Mobilgeräte zu autorisieren. versuchen Sie es erneut.

      Meine Frage: was soll ich erneut versuchen oder kann ich die adobe ID löschen und eine neue anlegen?

        • 1. Re: Computer ohne eine ID autorisiert
          petra sabine

          Hallo,ich habe das gleiche Problem.Bis jetzt auch keine Hilfe bekommen.

          Petra

          • 2. Re: Computer ohne eine ID autorisiert
            Dominic Michael Adobe Employee

            This reason behind this error message. This device is activated with an Anonymous account which has a unique UUID stored in the registry. When you try to activate the same machine with different Adobe ID (UUID), this error message will be thrown.

             

            Solution1: Deactivate the anonymous account and activate with the existing Adobe ID

             

            Note: In this case, the books you have fulfilled with the Anonymous account will be permanently lost.

             

            If you like to continue reading the books fulfilled by Anonymous account, you have to follow solution 2

             

            Solution 2: You have to assign the UUID of anonymous ID to newly created Adobe ID. For more information please refer to, Adobe Digital Editions – Anonymous Activation

             

            Hope this solves your issue.

            • 3. Re: Computer ohne eine ID autorisiert
              petra sabine Level 1

              Hallo, danke, das haben mir die Kollegen von Weltbild schon mitgeteilt. Ich kann aber meine Id nicht löschen. Ich brauche dringend telefonisch Hilfe.                                              Danke, Petra Schröder

               

              Von meinem Sony Xperia™-Smartphone gesendet

               

              -


              Dominic Michael schrieb -


               

              >     

              >Computer ohne eine ID autorisiert

              >created by Dominic Michael in Adobe Digital Editions - View the full discussion

              >This reason behind this error message. This device is activated with an Anonymous account which has a unique UUID stored in the registry. When you try to activate the same machine with different Adobe ID (UUID), this error message will be thrown.

              >Solution1: Deactivate the anonymous account and activate with the existing Adobe ID

              >Note: In this case, the books you have fulfilled with the Anonymous account will be permanently lost.

              >If you like to continue reading the books fulfilled by Anonymous account, you have to follow solution 2

              >Solution 2: You have to assign the UUID of anonymous ID to newly created Adobe ID. For more information please refer to, Adobe Digital Editions – Anonymous Activation

              >Hope this solves your issue.

              >     

              >If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7740996#7740996 and clicking ‘Correct’ below the answer

              >     

              >Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

              >Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7740996#7740996

              >     

              >To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"      

              >     

              >Start a new discussion in Adobe Digital Editions by email or at Adobe Community

              >For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

              >                                                

              >

              • 4. Re: Computer ohne eine ID autorisiert
                petra sabine Level 1

                Hallo, das haben mir die Kollegen von Weltbild schon

                 

                Von meinem Sony Xperia™-Smartphone gesendet

                 

                -


                Dominic Michael schrieb -


                 

                >     

                >Computer ohne eine ID autorisiert

                >created by Dominic Michael in Adobe Digital Editions - View the full discussion

                >This reason behind this error message. This device is activated with an Anonymous account which has a unique UUID stored in the registry. When you try to activate the same machine with different Adobe ID (UUID), this error message will be thrown.

                >Solution1: Deactivate the anonymous account and activate with the existing Adobe ID

                >Note: In this case, the books you have fulfilled with the Anonymous account will be permanently lost.

                >If you like to continue reading the books fulfilled by Anonymous account, you have to follow solution 2

                >Solution 2: You have to assign the UUID of anonymous ID to newly created Adobe ID. For more information please refer to, Adobe Digital Editions – Anonymous Activation

                >Hope this solves your issue.

                >     

                >If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7740996#7740996 and clicking ‘Correct’ below the answer

                >     

                >Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

                >Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7740996#7740996

                >     

                >To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"      

                >     

                >Start a new discussion in Adobe Digital Editions by email or at Adobe Community

                >For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

                >                                                

                >

                • 5. Re: Computer ohne eine ID autorisiert
                  petra sabine Level 1

                  Das haben mir die Kollegen von Weltbild schon mitgeteilt. Ich kann meine Id aber nicht löschen. Ich brauche dringend

                   

                  Von meinem Sony Xperia™-Smartphone gesendet

                   

                  -


                  Dominic Michael schrieb -


                   

                  >     

                  >Computer ohne eine ID autorisiert

                  >created by Dominic Michael in Adobe Digital Editions - View the full discussion

                  >This reason behind this error message. This device is activated with an Anonymous account which has a unique UUID stored in the registry. When you try to activate the same machine with different Adobe ID (UUID), this error message will be thrown.

                  >Solution1: Deactivate the anonymous account and activate with the existing Adobe ID

                  >Note: In this case, the books you have fulfilled with the Anonymous account will be permanently lost.

                  >If you like to continue reading the books fulfilled by Anonymous account, you have to follow solution 2

                  >Solution 2: You have to assign the UUID of anonymous ID to newly created Adobe ID. For more information please refer to, Adobe Digital Editions – Anonymous Activation

                  >Hope this solves your issue.

                  >     

                  >If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7740996#7740996 and clicking ‘Correct’ below the answer

                  >     

                  >Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

                  >Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7740996#7740996

                  >     

                  >To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"      

                  >     

                  >Start a new discussion in Adobe Digital Editions by email or at Adobe Community

                  >For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

                  >                                                

                  >

                  • 6. Re: Computer ohne eine ID autorisiert
                    petra sabine Level 1

                    Das haben mir die Kollegen von Weltbild schon mitgeteilt. Ich kann meine Id aber nicht löschen. Ich brauche dringend

                     

                    Von meinem Sony Xperia™-Smartphone gesendet

                     

                    -


                    Dominic Michael schrieb -


                     

                    >     

                    >Computer ohne eine ID autorisiert

                    >created by Dominic Michael in Adobe Digital Editions - View the full discussion

                    >This reason behind this error message. This device is activated with an Anonymous account which has a unique UUID stored in the registry. When you try to activate the same machine with different Adobe ID (UUID), this error message will be thrown.

                    >Solution1: Deactivate the anonymous account and activate with the existing Adobe ID

                    >Note: In this case, the books you have fulfilled with the Anonymous account will be permanently lost.

                    >If you like to continue reading the books fulfilled by Anonymous account, you have to follow solution 2

                    >Solution 2: You have to assign the UUID of anonymous ID to newly created Adobe ID. For more information please refer to, Adobe Digital Editions – Anonymous Activation

                    >Hope this solves your issue.

                    >     

                    >If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7740996#7740996 and clicking ‘Correct’ below the answer

                    >     

                    >Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

                    >Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7740996#7740996

                    >     

                    >To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"      

                    >     

                    >Start a new discussion in Adobe Digital Editions by email or at Adobe Community

                    >For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

                    >                                                

                    >