4 Replies Latest reply on Mar 13, 2014 2:53 PM by dac58

    How can I deactivate my second computer CC installation and activate on a new second computer

    dac58

      Hi all,

      I have a two computer Creative Cloud membership. I run the primary part of this membership on my MacBook Pro, all good. I wanted the a second computer to have the save apps but when I tried to activate the membership CC on an older Dell I was not successful. I didn't worry about it because that computer was soon going out of service. It is now out of service and now when I download Creative Cloud on the replacement computer, a Dell i5 laptop with Win 8, I was able to download the updater and was able to download all wanted apps but the applications won't open, the error I get is that I already have it running on a second computer.

       

      I think I should uninstall it from the older laptop, right. Is there any thing else I should do. I need this running for this weekend. Any help would be appreciated.

       

      Thanks in advance,

      Deborah