3 Replies Latest reply: Mar 15, 2014 6:35 PM by sewlittle1 RSS

    Problem opening some PDF files in Adobe Acrobat

    Steefan Community Member

      I have several PDF files that cannot be open in Adobe Acrobat.  I have the message as shown below:

      There was an error opening this document. The file is damaged and could not be repaired.

       

      Clipboard01.png

       

      But I first discovered the problem in Adobe Reader: the files cannot be open in neither Adobe Reader 9, X nor XI, in Win7 64-bit as well as Windows Server 2008 R2.  The original post in Adobe Reader forum is in this link: http://forums.adobe.com/message/6163936

       

      BUT the files are NOT damaged because I can open them with another software called XChange PDF Viewer.

       

      Where can I file a bug to Adobe so they can fix the bug?

       

      Thanks in advance.