I tryed that tool, but wont work..
Welcome to Adobe Forum,
- Please delete the C:\Users\<UserName>\AppData\Local\Adobe\AAMUpdater directory.
- Rename the C:\Users\<UserName>\AppData\Local\Adobe\OOBE\OPM.db to OPM.old
- Then please try reopening your web browser and downloading and installing the Creative Cloud application fromhttps://creative.adobe.com/products/creative-cloud.
Or you can try:
Until this gets sorted out, here are the Creative Cloud direct download links... As/when needed, you can use these to download the Windows or Mac OS installers for any CC program without using the Adobe Desktop App manager.
Hope it helps you.