2 Replies Latest reply on Mar 13, 2014 4:19 PM by Rajashree Bhattacharya

    couldn't upgrade cc apps, error message U44M1I210

    michelle-p

      I've been having problems upgrading my Creative Cloud applications Dreamweaver, Illustrator, and Photoshop. Many times I've retried updating, but it keeps failing. Others I've updated without problems.

       

      This is the message:

       

      Update Failed

       

      Unable to extract the downloaded files. Press Retry to download again.

      (U44M1I210)

       

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      My computer is a Macbook Pro with OS X 10.9.2.

       

      Anyone having this problem?