0 Replies Latest reply on Mar 13, 2014 11:00 PM by Margos

    Access to ADE books purchased on an old Adobe account

    Margos

      I have puchased a number of ADE books with an old Adobe account. I can no longer access that account as the password is not valid anymore. I cannot use the password reminder because the email address associated with the account no longer exists.

      I have a new Abode account but I cannot access the books with the new account because they are not authorised to that account.

      I have had absolutely no help from Adobe support in trying to remedy this situation