Unable to initialize Photoshop because the preferences file has been removed

lola.marceau wrote:

 

I tried to reset photoshop with keyboard shortcuts preferences,

Seems odd that such a problem would crop up on its own.  That kind of sounds like a registry or permissions problem.  What other things did you do with the computer between the time it worked and it didn't?

And if you're willing to uninstall / reinstall to try to recover operation, it might be prudent to try the Adobe cleaner tool to really be sure you've uninstalled everything...

http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

-Noel

What OS?  What keyborad shortcuts are you uising?  And what happens when you use them?

On a windows system you can rename or delete  your userid Photoshop Preference folder. Then start Photoshop and it will create a new folder with Adobe default preferences for your user id.

Resetting preferences is a tricky operation and reqires perfect timing.  Start PS and immediately hold down option/alt/shift keys.  If fast enough you will get a reset window. 

I looked over the thread, but did not see one thing, that might be important: what version of Photoshop are you using? [I might have missed that, and if so, apologize.]

Normally, if the Ps Preferences File is not present, Ps just creates a new one - essentially what should happen during the Preferences Reset.

Good luck,

Hunt

Does Bridge CS6 work?  If so open and click on Updates and update PS if an option.

Did you go through the full uninstall and reinstall as advised?

If that didn't work, consider reinstalling the operating system on your computer.

-Noel