I just had a terrific experience with Adobe Customer Care in which a support representative walked me through implementing a downgrade from Creative Cloud to the Photoshop/Lightroom package. Adobe could have put roadblocks in my place when I decided to go this route. They didn't. And the technical support in making the switch just now was outstanding. I wish all companies were this customer-friendly.
Thx for sharing the postive feedback pdx_photoman!
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