5 Replies Latest reply on Nov 24, 2017 4:52 AM by tricks bys82937345

    Is Akamai NetSession Client safe?

    Waltard Level 1

      I just downloaded photoshop elements 12 bundle and when downloading it gave me the choice of using Akamai NetSession Client or other, so I used Akamai.  After installation of photoshop elements, no problem.  After installation of premiere elements, a notice came up from Window Security Alert advising a firewall has blocked features of the program.  Is Akamai NetSession safe?

        • 1. Re: Is Akamai NetSession Client safe?
          mytaxsite.co.uk Level 6

          If you downloaded Akamai from Adobe website then it is completely safe. 

          Akamai is basically a download manager that allows users on slow

          connection to download big files slowly and in steps without worrying

          about corruption.


          Now this is the theory behind Akamai but some people have complained

          that their download is corrupted.  The days of Akamai are almost

          numbered now that people have fast broadband connection and browsers like

          firefox and Internet Explorer have better system to deal with large

          files. Downloading a 1.5 GB file takes less than 20 minutes.

          1 person found this helpful
          • 2. Re: Is Akamai NetSession Client safe?
            A.T. Romano Level 7



            I have found that use of the Akamai NetSession Interface is prone to firewalls issues whether the download is Firefox or Internet Explorer. And, if I am forced to use it, I make sure that I disable the antivirus and firewalls before use.


            I have never gotten any antivirus alerts, only firewall alerts.



            1 person found this helpful
            • 3. Re: Is Akamai NetSession Client safe?
              Waltard Level 1

              That's great to hear.  The corrupt files issue is interesting.  When I had initially downloaded photoshop with this program I had to duplicate the albums in the category the system had converted because I could no longer remove photos from the album.  I'm thinking it's best to download using the alternate choice and delete the previous downloads with Akamai if I don't need to work with the slow connection and hopefully avoid having to change all of my albums with the different categories.

              • 4. Re: Is Akamai NetSession Client safe?
                Waltard Level 1

                Thanks ATR.  I did notice that Windows did say it was a firewall alert and under more info suggested that each time you allow access, it weakens your firewall.

                • 5. Re: Is Akamai NetSession Client safe?
                  tricks bys82937345

                  Is Akamai NetSession Interface Safe?

                  The Akamai NetSession Interface is a secure application that may be installed on your computer to improve the speed, reliability, and efficiency for downloads and streams from the Internet. It is used by many software and media publishers to deliver files or streams to you.

                  The information that Akamai does capture is similar to a web server and that information is utilized for troubleshooting and network performance monitoring only.”  That means that NetSession continually sends information about your computer to Akamai.


                  What is Akamai NetSession Interface used for.png


                  They say that NetSession will only use your computer when it is “idle or utilizing minimal network resources.”  That means that NetSession is constantly monitoring your network use, and sending that information to Akamai.  And since bandwidth usage varies from second to second, that info must be sent up to Akamai a lot.  Wait a minute, didn’t they just say they only captured the sort of info that web servers capture?  Web servers don’t capture info on bandwidth use.  What other information does Akamai capture?  I could not find any specifics on their site.

                  So if you install NetSession, you will be joining a peer-to-peer network, and allowing Akamai to deliver files from your computer at times when Akamai deems you to be utilizing your bandwidth minimally.

                  I also have a security concern about the files I am receiving from NetSession.  It seems like it would not be difficult to download a file using NetSession, modify it to carry a virus payload, and then leave that computer idle, and wait for NetSession to transmit the infected file to other NetSession users.  I would hope that Akamai has taken steps to address this concern, but I can’t find any information on that.


                  Source - Akamai NetSession