2 Replies Latest reply on Mar 17, 2014 2:17 AM by Romsinha

    How can I get through this Adobe Elements 9 error message


      It's been perfectly installed and I'm using a serial number. Everytime I try to go to an old project or create a new one it says "Sorry, a serious error has occured that requires Adobe Premiere Elements to shut down. We will attempt to save your current project." The full layout can't even show because of this. It's just a grey screen and you cannot access the options on the bar they are non clickable expect for New, Open Project, Recent Project, or exit. It's very annoying and I can't even do anything because of this..Does anyone have any solutions or has encountered this? I'm running on a Dell Inspiron which came with the double disk of this and Photoshop Elements 9 which I have no problems with whatsoever.