5 Replies Latest reply on Mar 17, 2014 12:16 PM by A.T. Romano

    Premiere Elements 9 asking for a driver update that has been done-not displaying video

    Debra888

      I have Premier elements 9 that has worked perfectly well for years, which recently has been giving me a message pop-up box saying that the Intel series 4 expresschipset display driver needs to be updated.  I have gone to Intel's site and run their update diagnostic tool and updated this driver, and vefified that it was updated.  I restarted the computer, un-installed and re-installed Premier - it still asks for the update and doesn't display any video, rendering it essentially useless.  Any suggestions?  I only heaviely use the program about once, twice a year...I don't want to be forced to update just because it is mis-behaving, please & thank you