On launching Flash Professional CC, Sign In Required panel appears followed by Thank you message (Creative Cloud will now be licensed for [Adobe ID], click continue to enjoy the software), then Sign In Required appears again, then Thank you message and so on (forever).
Needless to say, I am not enjoying the software.
This happened after a problem with payment, but payment has now been resumed. Creative Cloud profile shows membership as active.
Acrobat XI Pro continued to work, but Audition CC caused the same problem.
I have uninstalled Creative Cloud and all apps, run the Creative Cloud cleaner tool, reinstalled CC and Flash Pro but the problem persists. I've repeated the entire process but still no joy.
Please can someone help?
OS: Windows 7 Pro
Welcome to Adobe Forum,
Please refer & follow the steps mentioned in http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-2 48.html and let us know if it worked or not.
You can also refer to http://forums.adobe.com/message/5658357
Thanks for your help.
Unfortunately, I tried all these but they did not solve the problem.
I located the specified text in PDApp.log and ran IMSLibReplacer.exe and
it completed successfully, but did not fix the problem.
I tried running CC and Flash as Administrator, and I tried logging in as
Administrator and running CC and Flash but still had the same problem.