2 Replies Latest reply: Mar 26, 2014 2:21 PM by Test Screen Name RSS

    Can't unsign or remove signature from PDF

    RonalSmithGCG Community Member

      Adobe Acrobat 9 Pro

      I have a PDF I've signed digitally, but I need to remove my signature so I can sign it again with different content in the forms. There is no option to clear the signature. I cannot remove the field.

       

      Have not found any help for this issue on the forum.

       

      -ron

        • 1. Re: Can't unsign or remove signature from PDF
          isakten Community Member

          I do not have Acrobat 9 to check but you generally need to have the signing certificate with the private key that signed the signature you want to delete (installed and enabled either in the Windows store or Acrobat Digital IDs) in order to be able to delete this signature.

          Open Security Settings dialog, choose Digital IDs and look if you have the signer of the signature. If you do, highlight it, select "Details" and check whether "Details" pane contains private key.

          This what happens in Acrobat X and XI. I just presume that the same happens in 9, although I cannot guarantee that.

          • 2. Re: Can't unsign or remove signature from PDF
            Test Screen Name CommunityMVP

            It's important to keep an archive of files before

            - signing

            - setting security

            - reader enabling

            These are serious and often irreversible.