4 Replies Latest reply on Jun 22, 2006 8:13 AM by James_Shorty

    RoboH Import Problem

    James_Shorty
      Hello all,

      This is a new issue and just recently started on a machine that I have been using RoboHelp on for about 6 months now.

      RoboHelp v9.22 Build 566 that has be service packed.
      Windows XP
      Microsoft Office 2003

      When I go to:
      File \ Import \ Word document and select the word doc,

      I receive the following message:

      Unable to create HTML document. The current installation of Microsoft Word does not support the HTML format. Check you isntall options to see if it was left out.

      As far as I know nothing has changed in my environment with Office.

      Any Ideas?

      Thanks,
      James