My Creative Cloud App shows that I have Acrobat XI installed on my system but it's not on my system. I have had to uninstall it 3 times in the last 4 days as it keeps asking me to continue with a Free Trial or buy the program. I am already a subscriber and don't need to purchase it. Any suggestions would be greatly appreciated as this is pretty frustrating. Thanks.
-CC desktop lists applications as "Up to Date" when not installed
Help for Download & Install & Setup & Activation
Are we getting the same error message for all the product or is this message limited to only Acrobat ?
Can you please try and launch any other product installed along with Acrobat ( CC Version only ) , navigate to Help and click on sign out . This should deactivate all the products for you . Post this , please try and activate the product again and do let us know if that worked or not for you .