2 Replies Latest reply on Mar 20, 2014 7:55 AM by philiphotog1

    Creative Cloud Install - Freezing- Spinning Wheel

    philiphotog1

      I've had this issue for a while and tried may solutions here to install. Everytime I try and install the CC on my mac, I have to go into activity monitor to kill and it's not responding.

       

      * I have cleaned out the creative cloud app.

      * Moved the opm.db file from the OOBE folder as mentioned here on the forums

      * Followed advice here http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html and here http://forums.adobe.com/message/5864705#5864705 and http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

      * Tried installing on a new admin account

      * Tried in safe mode and installing from Adobe.

       

      Still nothing. Can anyone shed light on other solutions? I need to update photoshop and bridge.

       

      Thanks!

       

      Using 10.9.2 on a Mac Pro Desktop