-
1. Re: Email Campaigns will not display images on gmail accounts sent through business catalyst
Matt Baracz Mar 18, 2014 6:11 PM (in response to tellsamo2211)Hi tellsamo2211,
Could you please reach out to Support via the Admin console of your site > Help & Support?
However, I suspect this is related to your HTML and CSS within this particular email campaign. Keep in mind that certain CSS is not supported across all email clients, as per this article: http://www.campaignmonitor.com/css/. I also recommend referring to the following document which also provides tips on how to optimally code for email campaigns: http://kb.mailchimp.com/article/how-to-code-html-emails/.
Thanks,
Matt. -
2. Re: Email Campaigns will not display images on gmail accounts sent through business catalyst
Liam Dilley Mar 18, 2014 6:12 PM (in response to tellsamo2211)Are the paths relative or absolute?
-
3. Re: Email Campaigns will not display images on gmail accounts sent through business catalyst
tellsamo2211 Mar 18, 2014 6:53 PM (in response to Liam Dilley)Sorry im not quite sure what that means
-
4. Re: Email Campaigns will not display images on gmail accounts sent through business catalyst
tellsamo2211 Mar 18, 2014 6:57 PM (in response to Matt Baracz)ok thanks Matt
-
5. Re: Email Campaigns will not display images on gmail accounts sent through business catalyst
Frank Frankles Aug 21, 2014 3:50 PM (in response to tellsamo2211)This is happening to us at the moment. Started a support chat...the support person spent time looking, and even let me send a test to tehir gmail account for preview...
But in the end concluded that its gmails issue, not theirs.
Not sure if that customer service, or passing the buck. How could we know?
Anyway, still stuck with gmail not displaying images at the moment when sent through biz cat. Other clients work very well (outlook, and mac mail).
Anyone get a solution to this?
-
6. Re: Email Campaigns will not display images on gmail accounts sent through business catalyst
Liam Dilley Aug 21, 2014 4:36 PM (in response to Frank Frankles)Have you clicked the "show images" bit in gmail to load the images?
-
7. Re: Email Campaigns will not display images on gmail accounts sent through business catalyst
Frank Frankles Aug 22, 2014 7:48 AM (in response to Liam Dilley)Yes, inside the settings section of gmail. It seems that when gmail went to the all images are shown by default system...things went wonky for a lot of people...and have continued to be wonky periodically.
That being said, biz cat is arguably the most ridiculous CMS I've ever seen...its logic free...so I'm not surprised that we've encountered this problem with email blasts.




