1 Reply Latest reply on Mar 19, 2014 8:51 AM by John T Smith

    CC Installed, Not Launching in Windows 7

    Jake1989

      Hi

       

      I have recently downloaded and installed CC using Windows 7, however when I try to launch the program to begin installing apps it seems like it is trying to load but can't.

       

      cc.png

      The loading circle just keeps going and the program doesn't launch at all. Hoping that somebody might know why this is happening as it seems to be an issue with my computer. Has anyone else had this trouble when launching CC after installing?

       

      I did only purchase my subscription a few hours ago and still have a few minor components of the Adobe Master Suite CS4 installed on my computer.

       

      Any help would be greatly appreciated.