9 Replies Latest reply: Mar 20, 2014 4:25 PM by Mike M RSS

    Adobe Flash Player 12.0.0.77 not playing in Mozilla Firefox 27.0.1

    Barb711 Community Member

      I am using Windows XP.  I downloaded Adobe Flash Player 12.0.0.7 and installed it on my computer.  I opened Mozilla Firefox 27.0.1 and went to youtube to watch videos.  I clicked on a video to watch and received the following information:

       

      The Adobe Flash Player is required for video playback.

      Get the latest Flash Player.

       

      I opened Control Panel on my computer and saw that Adobe Flash Player is indeed installed.  So why is Firefox not recognizing it?