Moving this discussion to the Photoshop General Discussion forum.
Your link is NOT answering my question.
I know that I want to use Adobe 5 already - I have to take a course in it.
I just want to mail back the Adobe 4 suite box and get an upgrade from the
UNOPENED box to get a CS5 version. Do you allow that?
Does it cost more?
Do I have to start from scratch and install 4 and pay to upgrade each
program in the suite? How much does that cost?
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Ellen Hoj please be aware you are posting to a public forum. I have edited your previous post to remove your personal information.
I am sorry but it is not possible to return Creative Suite 4 was released in 2008 and Creative Suite 5 was released in 2010. The only current discount available for an owner of a Creative Suite 4 product is the $29.99 a month offer for the Creative Cloud available at https://creative.adobe.com/plans.