It sounds like yor using photoshop elements 11.
There is an announcement at the top of the photoshop elements forum about those services being offline.
(that's really all i know about it, so perhaps they'll know more in the photoshop elements forum)
Hi Photoshop Elements users,
Currently there is an issue with the Shutterfly integration. We are aware of it and are working with Shutterfly. The services should be up and running again soon.
Apologies for the inconvenience.
by Pete.Green (Mar 12, 2014)