2 Replies Latest reply on Mar 20, 2014 1:12 AM by Romsinha

    can not validate serial number


      Clean (DVD) install of Photoshop/Premier Pro Elements 12. Serial number will not validate. The notice tells me to "Please connect to internet to validate your serial number". I'm on the internet and am "signed in" with my Adobe ID. then the next screen tells me to connect..... ? help y'all


      Windows Home Premium 7

      Service Pack 1