8 Replies Latest reply on Mar 31, 2014 1:57 PM by eossipov

    Extension manager crashes before it can start (CS 5.5 & CS6) - Dell PC

    bennett

      Hi-

       

      I recently was given a new computer for work and have been loading it up with software to use.  I regularly use adobe FireWorks and utilize the Specctr extension.  I was able to successfully install the CS 5.5 (and later CS 6), but I cannot get Specctr to install.  When I click the application (Specctr) from my desktop it looks like it is starting to load, but then nothing happens.  I was playing around and realized that the Extension manager (CS 5.5 and 6.0) does the same thing.  I can't get it to open.  I regularly use FW and Specctr and need it to work.  I have seen a similar bug for macs, but found little help for this issue on a PC.  Any help would be greatly appreciated.  Thanks!