3 Replies Latest reply on Mar 23, 2014 4:52 AM by TRWILSON777

    Spell check Crashes with pongrass publishing systems

    TRWILSON777

      Good Day

       

      My team uses Pongrass to put our newspaper together,  when ever 1 or 2 users use their spell check it crashes.

      this is the report in the events log.

       

      Exception code: 0xc0000005

      Fault offset: 0x0018c6dd

      Faulting process id: 0x2ae8

      Faulting application start time: 0x01cf44db5691d74e

      Faulting application path: C:\Program Files (x86)\Adobe\Adobe InDesign CS5.5\InDesign.exe

      Faulting module path: C:\Program Files (x86)\Adobe\Adobe InDesign CS5.5\Required\TEXT.RPLN

      Report Id: bb2b9d41-b0ce-11e3-b275-10604b7df428

       

      I did try to replace the TEXT.RPLN with one from a working PC, that did not work.

       

      Does anyone use pongrass? ( it plugs-in Indesign) also when not working in pongrass, just thru indesign CS5 5.5, the spell check still crashes. the removing of preferences does not help.

       

      Thanks for taking the time