1 Reply Latest reply on Mar 21, 2014 1:44 PM by Jeff Arola

    Question

    sixers06

      I have an older version of Photoshop – Photoshop 7 to be exact. I take many snapshots with an iPhone 4s or 5. I e-mail many of those snapshots to myself and open them in Photoshop to size down. Lately however, when I go to size down and save many images, I get a window with a red x that says “could not complete your request because of a program error”. This is really bizarre. Is this a bug? Do I need to re-install Photoshop? Is my version of Photoshop suddenly too old to support these photos? Why is this happening?  As a test, I took the same photos with an Iphone 4 that I did with the 4s and 5 and didn’t have the issue.  If you have any idea why this is happening or how I might be able to fix this problem, I’d really appreciate it. –Steven Makransky