2 Replies Latest reply on May 1, 2014 1:09 PM by weslangdon

    Unsupported path(s) for a .png file

    alangibb

      When I try to save or publish a project I get an error message 'Unsupported Path(s): for a .png file - even though I have imported the file into assests/images. When I continue to preview in the browser the image is there - but when I upload it to my website it is missing! The file is not big (10.4kb). The image is a chart I have created in an Excel spreedsheet, used windows 'Snipping Tool' to create a .png, inported it into Photoshop, and saved it using 'Save for Web' - then inported it into Edge. Any ideas anyone?

        • 1. Re: Unsupported path(s) for a .png file
          heathrowe Most Valuable Participant

          Where are you getting /assets folder from???

           

          When you import into Edge Animate it automatically copies it to a sub-folder called /images.

           

          Did you upload the /images folder to the server as well?

           

          Darrell

          1 person found this helpful
          • 2. Re: Unsupported path(s) for a .png file
            weslangdon

            same issue. helllllllp. cant accuratley position buttons without my image they'll be on top of in Muse for a reference!

             

            File > Import > HRA.png > when i 'place' the image with the cursor, i get "error loading image!" on my stage where the file WOULD be. as soon as i move my mouse away, this pops up:

             

            "Users/weslangdon/Library/Caches/TemporaryItems/Adobe/Edge Animate 3.0.0/Untitled-2/images/HRA.png?reloadQuery=1398974847,

            /Users/weslangdon/Library/Caches/TemporaryItems/Adobe/Edge Animate 3.0.0/Untitled-2/images/HRA.png"